WORK WITH US
CLIENT PARNTERSHIP FORM
FREQUENTLY ASKED QUESTIONS
Can I request more than one type of shoot for the same property?
Yes, you can request as many types of shoots you would like for the property. Although we cannot guarantee all shoots will be completed on the same day.
Where are you based?
We are based in the City of Philadelphia, but we serve the Greater Philadelphia Area and surrounding areas.
How do I schedule a shoot?
The best way to schedule a shoot is to go to our Services Page, select your preferred media service and fill out the service form attached.
Can I schedule a shoot on the weekend/holidays?
Yes, for an additional fee you can schedule your shoot on weekends and holidays. Please fill out our service form (available here) for the service you require. We will respond to your shoot request form with a custom quote.
What are the hours for scheduling a shoot?
When will I receive my order?
Photography: Photo packages will be processed and delivered in 24 business hours (this does not include weekends & holidays, if your shoot is scheduled for a weekend (FRI, SAT, SUN) your photos will be processed and delivered within the next 24 business hours.
Matterport Virtual 3D Tours: Matterport Virtual 3D Tours will be processed and delivered in 24 business hours (this does not include weekends & holidays, if your shoot is scheduled for a weekend (FRI, SAT, SUN) your photos will be processed and delivered within the next 24 business hours.
How do I receive my photos/video?
Can I request a faster turnaround time?
6 hour rush: +$200
12 hour express: +$150
(For Video) 24 hours: +$100*
(For Video) 48 hours: +$50
Can I request shots of specific property features?
Yes, you can purchase our Detail Shots add-on (20 detail photos).
What is your pricing?
0-1999 SF: $150
2000-2999 SF: $200
3000-3999 SF: $250
4000-4999 SF: $300
+5,000 SF: Custom Quote
Is there a travel fee?
City of Philadelphia: $0.00
Suburbs, 0-30 Minutes Travel: +$50
Suburbs, 30-60 Minutes Travel: +$100
1-2 Hour Travel: +$200
2+ Hours Travel: Custom Quote
Do I have to be present at a shoot?
As long as we can access the property (e.g. lockbox, etc.), we do not require you to be present at a shoot. It is best if there are not many people present, we do ask that pets are kept out of the way when our photographers are shooting.
How much time does the photographer need at a property?
The time needed by the photographer is dependent on, but not limited to: media type, property size, add-ons, etc. Shoots typically take anywhere between 1 and 4 hours to complete.
Will photographers move things to get the best shots?
Wait to begin shooting due to last minute cleaning, etc.
Declutter the space (space will be shot as is)
Move personal items (e.g. bathroom products, etc.)
Wipe down surfaces
Clean floors that are showing visible dust, etc.
Close toilet lids
Do you fly drones in the city?
We do fly our drones in the city, however it is contingent upon location. We do reserve the right to cancel a drone shoot depending on FAA safety regulations.
Can I request floor plans with my Matterport Virtual 3D Tour?
Yes, you can purchase our Matterport Virtual 3D Tour floor plans add-on.