SHOOT PREPARATION

CLIENT SUPPORT

 

HOW TO PREPARE FOR A SHOOT

We are dedicated to capturing your project in the highest quality. Prepare for your shoot for best media results. Review and complete our shoot checklists before we arrive at the location. We recommend properties be professionally cleaned & staged/furnished before your shoot. Store away all clutter before a shoot. If additional storage is needed we recommend doing so. Clutter should not be moved around when the shoot is in progress. We do not touch or move any personal items or trash on location. the Interior shoots are requested to be shot without people or pets present. Advanced touch ups fees will apply to post processing if requested by the client. Avoid scheduling a shoot on a property’s trash/recycling day. We recommend using FaceTime & video chat services to confirm all locations are prepared before shoots.

 

TURNAROUND TIME

Residential photography packages are processed and delivered in 24 business hours after shooting is fully completed. This does not include weekends & holidays, if your shoot is scheduled for a weekend (Friday, Saturday, Sunday) your photos will be processed and delivered within the next 24 business hours. If you request a faster turnaround time (add-on), your photos will be processed and delivered per your request.

 

Residential video packages are processed and delivered within 72 business hours (this does not include weekends & holidays, if your shoot is scheduled for a weekend (Friday, Saturday, Sunday) your video will be processed and delivered within the next 72 business hours. If you request a faster turnaround time (add-on), your photos will be processed and delivered specific to your request. Additional turn around time is required for commercial custom/advanced video projects.

WEATHER

 

It is up to the client to review the weather forecast & schedule/reschedule shoots appropriately. Reschedule shoots +24 hours ahead of the shoot start time to avoid a fee. For photography we have advanced techniques to enhance cloudy skies for you and deliver best possible images. In video & virtual tours skies cannot be enhanced and are shot and colored as is. 

 

HEALTH & SAFETY

We wear face mask protection for all shoots. Shoe booties are worn when requested. Hands are sanitized or washed when first on location. We ask all other people present for shoots to also wear face masks and sanitize hands. All door handles should be cleaned and sanitized prior to shoot by the client or property tenants.

 

TERMS & CONDITIONS

When you schedule a shoot with us you agree to the following terms and conditions:

 

We respect our clients' time and we ask our clients to do the same. A $50 fee will be added to all shoots canceled or rescheduled within 24 hours of any shoot. Additional fees may apply for larger projects and commercial shoots.

Our photographers begin to shoot upon arrival and may move small items to improve the shot, however they will not:

  • Wait to begin shooting due to last minute cleaning, etc.

  • Declutter the space

  • Move personal items (e.g. bathroom products, towels, beds, clothes, etc.)

  • Wipe down surfaces

  • Clean floors that are showing visible dust etc. 

  • Close toilet lids

We recommend using professional storage services to help manage clutter if needed prior to the shoot. Tenants should not plan to move clutter around during shoots. If the photographer is delayed by clutter or an unprepared property there will be a time fee of:

  • $50 for 0-30 minutes delay

  • $100 for 30-60 minutes delay

If the property is not prepared and the client would like our professional help preparing  / staging the property we offer a basic and advanced preparation service:

  • $50 Digital preparation via FaceTime, Zoom, or Google Meet (0-30 minutes)

  • $100 basic preparation / creative staging (0-30 minutes)

  • $150 for advanced preparation / creative staging (30-60 minutes)

If a shoot is rescheduled or canceled on-site or due to an unprepared property, access problems, too much clutter or any other reason beyond our control, there will be a $100 fee.

 

SHOOT CHECKLISTS

TENANT SHOOT CHECKLIST


Property Preparation: ☐ Declutter Property ☐ Depersonalize Property ☐ Clean All Interior Spaces ☐ Clean All Exterior Spaces ☐ Clean Roof Decks & Patios ☐ Clean / Sanitize Door Handles ☐ Clean Windows / Mirrors ☐ Clean Stainless Steel Appliances ☐ Clean All Garbage & Recycling ☐ All Lights Working ☐ Declutter Kitchen Counters ☐ Store Away Soap, Sponges, Detergents ☐ All Chairs Straightened / Even ☐ Plants Are Good ☐ Art / Staging is Good ☐ All Window Shades Up / Open / Even ☐ Bright Natural Light is Good ☐ All Bathrooms Cleaned ☐ No Products in Tubs / Showers ☐ Toothbrushes Put Away ☐ All Toilet Seats Down Before Shoot: ☐ All Lights On ☐ Microwave Light On ☐ All Interior Doors Open ☐ Double Check / Clean Exterior ☐ Double Check / Clean All Outdoor Spaces ☐ Remove Cover from Grill ☐ Store Away All Private Information




NEW CONSTRUCTION SHOOT CHECKLIST


Property Preparation: ☐ Declutter Property ☐ All Lights Working ☐ All Window Shades Up / Open / Even ☐ Bright Natural Light is Good ☐ Clean All Interior Spaces ☐ Clean All Exterior Spaces ☐ Clean Roof Decks & Patios ☐ Clean / Sanitize Door Handles ☐ Clean Hardwood Floors / Tiles ☐ Clean All Windows / Mirrors ☐ Remove Signs / Documents from Windows ☐ All Windows Closed ☐ Remove All Tape from Surfaces ☐ Remove Plastic Wrap from All Appliances ☐ Clean Stainless Steel Appliances ☐ Clean All Bathrooms ☐ All Toilet Seats Down ☐ Remove All Garbage & Recycling ☐ All Important Closets Clean & Clear ☐ Plants Are Good ☐ Art / Simple Staging is Good ☐ All Construction Tools Removed / Stored Away (Use Least Important Storage Space if Needed) ☐ Double Check / Clean Exterior & Sidewalk




EXTERIOR SHOOT CHECKLIST





AERIAL SHOOT CHECKLIST





PORTRAIT SHOOT CHECKLIST